General Terms — All Mobile Applications (Apple App Store & Google Play)
Effective Date: May 7, 2026 · Last Updated: May 7, 2026 · General Enquiries: hello@milaltechnologies.com
These Terms and Conditions ("Terms") govern your access to and use of all mobile applications published by Milal Technologies ("we," "our," "us," or "Developer") on the Apple App Store and Google Play Store (each an "App," collectively "Apps"). By downloading, installing, or using any of our Apps, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms, do not use our Apps. These Terms apply in addition to any terms imposed by Apple Inc. or Google LLC as the platform operators, which shall govern in the event of conflict.
You may use our Apps only if:
If you are between 13 and 17 years of age (or the applicable age of majority), you may only use our Apps with the consent of your parent or legal guardian, who accepts these Terms on your behalf.
Children's Apps with a content rating of 4+ (Apple) or Everyone (Google) are subject to additional restrictions as disclosed in the relevant App listing and any associated In-App Disclosure, including restrictions on advertising, analytics, and data collection described in our Privacy Policy.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to download and use our Apps on devices you own or control, solely for your personal, non-commercial purposes.
You may NOT:
This licence is automatically revoked if you violate these Terms. All rights not expressly granted are reserved by Milal Technologies.
Our Apps are distributed through the Apple App Store and Google Play Store. Your use of our Apps is also subject to the terms of the applicable platform operator:
To the extent of any conflict, the applicable platform operator's terms govern with respect to App downloads, payments, and store-level rules.
Some of our Apps offer optional premium features or subscriptions for purchase. Prices, plans, and features are displayed within each App and are subject to change. All purchases are processed by the applicable App Store and are subject to the App Store's payment terms. We do not directly handle or store any payment card information.
Where a subscription is offered, before completing your purchase you will be clearly shown: (a) the subscription price and billing period; (b) the features included; and (c) how to cancel. Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date. Subscription management and cancellation must be done through your App Store account settings — not through the App directly. We do not process refunds; all refund requests must be submitted to the applicable App Store.
Where a free trial is offered, the trial duration will be clearly stated before activation. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription at the stated price. You will not be charged during the trial period. Only one free trial is permitted per App per Apple ID / Google account.
All purchases are final and non-refundable except where required by law. If you are using a free trial, you must cancel before the trial ends to avoid being charged; once a trial converts to a paid subscription or a renewal occurs, you must cancel before the next billing cycle to prevent future charges. Because we do not have access to your payment information, all refund requests and cancellations must be managed directly through your device settings via the Apple App Store (apple.com) or the Google Play Store (Order History).
We are unable to process refunds directly and have no access to your payment information.
Where in-app purchases can be unlocked, a "Restore Purchases" option is available within the App (Settings → Restore Purchases or equivalent). Use this feature if you reinstall the App or switch to a new device on the same Apple ID or Google account.
We may change subscription prices with advance notice. Where required by law, we will notify you before any price increase takes effect and obtain your consent for continued billing at the new price.
We may make beta, preview, or experimental features available within our Apps (including via TestFlight or Google Play Internal/Open Testing). Beta features are provided on an "AS IS" basis, may contain errors, and are offered without warranty of any kind. We may modify or discontinue beta features at any time without notice. By using a beta feature, you agree to provide feedback if requested, and you grant us a royalty-free licence to use that feedback to improve our Apps.
Free-tier versions of our Apps may display advertisements served exclusively through Google AdMob. No other ad network or mediation platform is used across our Apps.
Ad content will not exceed the content rating of the App as submitted to the applicable App Store. We do not use deceptive ad formats, fake system alerts, interstitials that block app use, or forced-click mechanisms, in compliance with Google AdMob policies and App Store Review Guidelines §4.5.3.
Some of our Apps include features powered by artificial intelligence or machine learning, such as voice-to-text transcription, content generation, recitation feedback, or task classification ("AI Features"). By using AI Features, you agree to the following:
AI-generated outputs are informational only. They may contain inaccuracies, omissions, or errors. You should not rely on AI outputs for medical, legal, financial, safety-critical, or other high-stakes decisions. We expressly disclaim liability for decisions made on the basis of AI-generated content.
AI Features are designed and scoped for the App's stated purpose. You may not use AI Features to:
Inputs you submit to AI Features (text, audio, images) are transmitted to our AI processor (identified in our Privacy Policy and any applicable In-App Disclosure) under appropriate data processing agreements. Inputs are deleted by us once the response is returned. Our agreements with AI processors prohibit use of your inputs to train their models. Processor-side retention is up to 30 days for abuse monitoring, as detailed in our Privacy Policy.
AI-generated outputs may not be fully protectable by copyright due to the automated nature of their generation. We make no representation as to the ownership or originality of AI outputs. You are solely responsible for verifying that your use of AI outputs complies with applicable intellectual property laws.
AI-generated content is labelled within the App in compliance with the EU AI Act (Article 50, transparency obligations applicable from August 2026) and equivalent requirements in other jurisdictions. You can report inaccurate or problematic AI outputs via the in-app reporting mechanism (see §24).
Some of our Apps allow you to create or submit content (e.g., comments, task descriptions, notes, audio recordings, or other user content — "UGC"). By submitting UGC, you:
The licence granted under this section terminates when you delete the relevant content or your account, except for: (a) content already shared with other users; (b) backup copies retained for the periods stated in our Privacy Policy; and (c) anonymised, aggregated data that no longer identifies you.
We reserve the right to remove or moderate any UGC that violates these Terms or applicable law, and to suspend or terminate accounts of users who repeatedly violate these standards. We are not responsible for UGC submitted by other users.
You agree not to use our Apps to:
We reserve the right to investigate suspected violations and to take appropriate action, including removal of content, account suspension, and referral to law enforcement.
All intellectual property rights in our Apps — including source code, design, user interface, graphics, text, trademarks, and other content (excluding UGC) — are owned by Milal Technologies or its licensors. Nothing in these Terms transfers any intellectual property rights to you.
The Milal Technologies name, logo, and related marks are our trademarks. You may not use them without our prior written permission. Third-party trademarks referenced in our Apps remain the property of their respective owners.
App content that is generated by AI and delivered to you as part of an AI Feature is subject to the terms in §7.4 above.
Where offered, push notifications are delivered via Firebase Cloud Messaging (FCM) and require your explicit permission. Notifications may be used for reminders, learning streaks, subscription updates, account alerts, or feature announcements. We request notification permission in context — not at first launch.
You can enable or disable notifications at any time via your device settings or within the App. Disabling notifications does not restrict your access to any core App features.
Where an App allows content to be downloaded for offline use, that content is stored in the App's private sandbox on your device and is licensed for personal offline use only.
You may not:
Downloaded content remains accessible only while the App is installed on your device and your subscription (where applicable) is active.
Our Apps integrate third-party services to deliver their features. Each provider processes data under its own terms and a Data Processing Agreement with us. Your use of an App is also subject to the applicable terms of these providers. We are not responsible for the acts, omissions, availability, or content of third-party services.
13.1 Core Backend & Infrastructure
| Provider | Category | Purpose |
|---|---|---|
| Firebase / React Native Firebase | Essential — Google LLC | Core database, cloud functions, and backend infrastructure |
| Firebase Authentication | Essential — Google LLC | Secure user account authentication |
| Firebase Cloud Messaging (FCM) | Essential — Google LLC | Push notification delivery |
| RevenueCat | Essential — RevenueCat, Inc. | In-app purchase and subscription entitlement management |
| Usercentrics CMP | Essential — Usercentrics GmbH | GDPR / CCPA consent management |
13.2 Analytics & Performance
| Provider | Category | Purpose |
|---|---|---|
| Google Firebase Analytics | Functional — Google LLC | Product analytics and usage understanding |
| Google Analytics for Firebase | Functional — Google LLC | Unified analytics and conversion reporting |
| Firebase Remote Config | Functional — Google LLC | Remote feature flags and configuration |
| Firebase A/B Testing | Functional — Google LLC | Feature experimentation and optimisation |
| Bi-Dash | Functional — Bi-Dash | Product intelligence and engagement data collection |
13.3 Crash & Error Monitoring
| Provider | Category | Purpose |
|---|---|---|
| Firebase Crashlytics | Functional — Google LLC | App crash reporting and stability monitoring |
| Sentry | Functional — Functional Software, Inc. | Real-time error tracking and performance monitoring |
13.4 Marketing Attribution
| Provider | Category | Purpose |
|---|---|---|
| Adjust | Essential — Adjust GmbH | Mobile marketing attribution and campaign measurement (with consent) |
| AppsFlyer | Essential — AppsFlyer Ltd. | Mobile marketing attribution and campaign measurement (with consent) |
| Apple Search Ads | Marketing — Apple Inc. | iOS install attribution from Apple Search Ads campaigns (with consent) |
| Facebook SDK | Essential — Meta Platforms, Inc. | Meta campaign attribution and ad measurement (with consent) |
| Facebook Pixel | Essential — Meta Platforms, Inc. | Meta conversion measurement across platforms (with consent) |
13.5 Advertising
| Provider | Category | Purpose |
|---|---|---|
| Google AdMob | Functional — Google LLC | In-app advertisements on free tier (contextual only without consent; personalised only with consent) |
Where an App offers AI-powered features, the specific AI processor (e.g., a speech-to-text or generative AI provider) is identified in our Privacy Policy and any applicable In-App Disclosure. The applicable terms of service and privacy policy of that processor apply.
All in-app purchases are processed by Apple Inc. (Apple App Store) or Google LLC (Google Play Store) under their respective payment terms. We have no access to your payment card details.
Our Apps may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or availability of those third-party services. Accessing third-party links is at your own risk and is subject to those third parties' terms.
OUR APPS AND ALL CONTENT, FEATURES, AI OUTPUTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF CONTENT, OR RESULTS FROM USE.
WE DO NOT WARRANT THAT THE APPS WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. YOU USE THE APPS AT YOUR OWN RISK.
AI FEATURES ARE PROVIDED FOR INFORMATIONAL AND CONVENIENCE PURPOSES ONLY. OUTPUTS MAY CONTAIN ERRORS OR INACCURACIES. WE MAKE NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, OR SUITABILITY OF ANY AI-GENERATED CONTENT.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, APPLE INC. AND GOOGLE LLC HAVE NO WARRANTY OBLIGATION WHATSOEVER WITH RESPECT TO OUR APPS. ALL CLAIMS RELATING TO AN APP ARE OUR SOLE RESPONSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MILAL TECHNOLOGIES, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE OUR APPS OR ANY AI-GENERATED CONTENT.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR APPS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY; OR (B) USD $50.
You agree to indemnify and hold harmless Milal Technologies and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or connected with:
As a condition of indemnification, we will: (a) promptly notify you in writing of any claim subject to indemnification; (b) allow you to control the defense and settlement of the claim, provided that no settlement may be entered without our prior written consent if it imposes any obligation or admission on us; and (c) reasonably cooperate at your expense.
We shall not be liable for any delay or failure to perform any obligation under these Terms due to causes beyond our reasonable control, including without limitation: war, riot, insurrection, civil commotion, terrorist activity, acts of nature, fire, industrial disputes, epidemics or pandemics, public health emergencies, government action, computer crimes or cyber-attacks, denial-of-service incidents, telecommunications or internet outages, third-party vendor failures (including cloud infrastructure, payment processors, or attribution providers), equipment failures, or other casualty.
We may suspend or terminate your access to our Apps at any time, with or without notice, if we reasonably believe you have:
You may also stop using our Apps at any time by uninstalling them. Upon termination, your licence to use the App ceases immediately. The following sections survive termination:
In your use of our Apps distributed on the Apple App Store, you acknowledge that:
These Terms are governed by the laws of the Kingdom of Bahrain, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or our Apps that cannot be resolved by good-faith negotiation shall be submitted to the courts of competent jurisdiction in the Kingdom of Bahrain.
We respect the intellectual property rights of others. If you believe content within an App infringes your copyright, please send a written notice to hello@milaltechnologies.com including all of the following:
We respond to valid notices within 10 business days. Counter-notices may be submitted under 17 U.S.C. §512(g). We maintain a repeat-infringer policy: accounts that receive multiple substantiated infringement notices will be terminated.
We may update these Terms from time to time to reflect changes in our Apps, services, or applicable law. For material changes, we will provide advance notice through an in-app notification or banner before the changes take effect. The "Last Updated" date at the top of this document reflects the most recent revision.
Your continued use of the App after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you should stop using the App before the effective date.
If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable.
Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. No waiver of any provision is effective unless made in writing.
You may not assign or transfer any rights or obligations under these Terms without our prior written consent, and any attempted assignment in violation of this clause shall be void. We may assign these Terms, in whole or in part, to any of our affiliates, subsidiaries, or to any successor in interest in connection with a merger, acquisition, restructuring, or sale of assets.
These Terms, together with our Privacy Policy, any In-App Disclosures, and any in-app notices, constitute the entire agreement between you and us regarding the Apps and supersede any prior or contemporaneous agreements, representations, or understandings.
Where an App allows user-generated content or displays AI-generated output, an in-app reporting mechanism is provided — typically via Settings.
You may use this mechanism to report:
Reports are reviewed within 48 hours during business days. Content that violates our policies is removed, and accounts that repeatedly violate these standards may be suspended or terminated. We do not guarantee the removal of any specific content but commit to reviewing all reports in good faith.
We use Usercentrics as our Consent Management Platform to comply with GDPR, UK GDPR, ePrivacy, and CCPA/CPRA. Before any advertising, attribution, or personalised-analytics SDK is initialised:
Your consent choices do not affect your ability to use the core features of the App. Exercising your right to withdraw consent or opt out will not result in any penalty or degradation of service beyond the removal of features that inherently depend on the consented processing (e.g., personalised ads).
For questions about these Terms, to report a violation, or to submit a formal legal notice:
Milal Technologies
We aim to respond to all enquiries within 5 business days, and within statutory deadlines where applicable.